Xposure Help

Find your invoices and receipts

Download the invoice for each payment, add your VAT number and update the card your plan is charged to.

Updated

Your subscription is billed through Stripe. Each payment gets an invoice you can open by email or in the billing portal. These are invoices for your Xposure plan. Payments from your own clients are in your Stripe account.

From the email

After every payment we email you a receipt with each line of the charge and the total. Select View invoice in that email to open the invoice in Stripe and download it as a PDF.

From the billing portal

  1. Open Settings, Plan & Billing.
  2. Select Billing portal. Stripe opens in a new tab.
  3. Find the payment under the invoice history and download it.

The billing portal is also where you change the card your plan is charged to. Plans are paid by card only.

Billing portal only shows once you have a subscription. During the trial there is nothing to invoice yet. After you cancel, open past invoices from the View invoice link in each receipt email.

Add your VAT number

At checkout, Stripe offers an optional field for a business VAT number. Enter it there on your first subscription and it is stored on your invoices.

Note: A failed card payment sends you an email. Update the card in the billing portal and Stripe tries again.

Did not find your answer?

Tell us what you are trying to do. Support replies by email.

Contact support