Welcome to Xposure. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services. By creating an account or using the platform, you agree to be bound by these Terms. If you do not agree, do not use the platform.

1. Account Terms & Inactivity

You must provide accurate information when creating an account. You are solely responsible for maintaining the security of your password and account.

Free Tier Inactivity: To maintain optimal server performance, we actively monitor abandoned Free accounts. If you are on the Free plan and do not log into your account for 12 consecutive months, we reserve the right to permanently delete your account, including all uploaded galleries and data. We will send you warning emails before any deletion occurs.

2. Acceptable Use & Content Rules

We built this platform for professional photography, not for illegal or explicit content.

Strict No-Nudity Policy: You may not upload, store, or share any photographs containing nudity, sexually explicit content, or pornography. This applies to both public and password-protected galleries. If our automated systems or moderation team flags adult content, we reserve the right to immediately suspend your account and delete the offending files without refund.

You may not upload content that infringes on third-party intellectual property, violates privacy laws, or contains malicious code. You may not use the platform to sell prohibited content or to facilitate fraudulent transactions.

3. "Unlimited" Storage Fair Use Policy

Our Starter, Pro, and Studio plans offer "unlimited" image uploads designed to support the workflow of a busy professional photographer. However, this is subject to a Fair Use Policy.

If your account exhibits highly abnormal usage, such as automated mass-uploading, using the service as a raw data dump rather than a client gallery, or consuming server resources that vastly exceed the average professional user, we reserve the right to temporarily throttle your upload speeds, restrict your storage, or suspend your account. We will always attempt to contact you to resolve the issue before taking drastic action.

4. Copyright & Limited License

Your art is yours. You retain 100% of the copyright and ownership of all photos you upload.

The Limited License: In order for our software to actually display your work, you grant us a worldwide, non-exclusive, royalty-free license strictly to host, store, resize, compress (e.g., generating WebP thumbnails), extract technical EXIF data, and display the images solely for the purpose of operating the platform and delivering your galleries to your clients. We will never sell your photos or use them for our own marketing without your explicit written consent.

5. Subscription Payments & Refunds

This section covers your Xposure subscription. Payments you take from your own clients are covered in Section 6.

Paid subscriptions are billed in advance on a monthly or annual basis.

The 14-Day Guarantee (First Month Only): We offer a 14-day money-back guarantee strictly on the first month of a newly initiated subscription or a newly upgraded tier. If you are unhappy within the first 14 days of starting a new paid plan, you may request a full refund.

After this initial 14-day period, or for subsequent recurring billing cycles, all payments are non-refundable. You may cancel your subscription at any time, and your account will remain active until the end of your current paid billing cycle.

6. Selling Through the Platform (Bookings & Photo Sales)

Xposure lets you sell directly to your clients: session bookings (with deposits and balances) through the Studio Manager, and individual photos from your galleries. These sales are processed through Stripe Connect using your own connected Stripe account.

You are the seller. For every client transaction you are the seller and merchant of record. Your client is charged by your connected Stripe account, not by Xposure. You set your own prices, deposit amounts, session terms, and cancellation and refund policies.

Platform fee. Xposure charges a platform fee on client transactions, disclosed to you when you enable payments. This fee is deducted automatically from each transaction; the remainder is paid out to you by Stripe.

Refunds, chargebacks, and disputes. Because you are the seller, you are responsible for issuing refunds and for handling chargebacks and disputes with your clients directly through Stripe. Xposure is not a party to the transaction and does not mediate it.

Taxes. You are solely responsible for determining, collecting, and remitting any taxes (including VAT) due on your sales, and for the accuracy of any invoicing or business details you provide.

To accept payments you must connect and verify a Stripe account. Your use of Stripe is also governed by Stripe's own terms and the Stripe Connected Account Agreement.

7. Contracts & E-Signatures

The Studio Manager lets you create contract templates and have clients sign them electronically when they book.

Your contracts, your responsibility. You are responsible for the content and legal adequacy of your contracts. Xposure provides the tooling, not legal advice, and is not a party to any contract between you and your client.

Signature records.When a client signs, we record a snapshot of the agreed text, their typed signature, and technical audit data (a timestamp, the signer's IP address, and basic device information) to support the validity of the signature. The signed contract is stored as an immutable snapshot, so later edits to your templates never change what was already agreed.

8. Optional Integrations

You may connect a Google Calendar to sync your availability and add confirmed bookings to your calendar. This is optional, you choose which calendars are used, and you can disconnect at any time. Your use of Google services is subject to Google's terms.

9. Service Uptime & Data Liability

We use cutting-edge, secure infrastructure to ensure the platform is lightning-fast and reliable. However, software and servers can occasionally fail.

Not a Permanent Backup:The platform is provided "As-Is" and "As-Available." We are a gallery delivery service, not an archival backup solution. You are entirely responsible for keeping local backups of your original RAW and high-resolution JPEG files.

Limitation of Liability: In the event of server failure, data corruption, or accidental deletion of a gallery, we are not financially liable for your lost work or lost business. To the maximum extent permitted by law, our total liability to you for any claim arising out of these Terms will not exceed the total amount you paid us in the twelve (12) months preceding the claim.

10. Client Relationships & Disputes

We provide the software; you run your business. Any dispute, financial disagreement, refund request, or contractual issue between you (the Photographer) and your clients is strictly between you and them, including any payment taken through the platform. We do not act as a mediator, and we hold no responsibility for the delivery, quality, pricing, or fulfillment of your photography services or products.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Belgium. Any legal disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Belgium.

12. Changes to Terms

We may modify these Terms at any time. If a change is material, we will provide at least 15 days' notice prior to any new terms taking effect via email or platform notification.